About Us
About Company
At International Shipping Agency (Pvt.) Ltd. (ISAPL), we are committed to delivering reliable, efficient, and compliant logistics solutions for businesses engaged in international trade. Established in 2002, ISAPL has grown into a trusted name in customs clearance, freight forwarding, import/export management, and logistics services across Pakistan and beyond. Our expertise spans customs brokerage, air freight, sea freight, road transportation, project cargo handling, and supply chain management, helping businesses move cargo seamlessly through complex trade environments.
With a dedicated team of logistics professionals and extensive experience in Karachi Port and Port Qasim operations, we provide tailored solutions that minimize delays, reduce costs, and ensure full regulatory compliance. Whether you are importing industrial machinery, medical equipment, engineering goods, consumer products, or exporting goods worldwide, ISAPL serves as your trusted logistics partner from origin to destination.
OUR VALUES
Responsibility
In ISA we are committed and improving ourselves personally and pursuing the best balance between cost competiveness, economic, social and environmental requirements.
Innovation
In ISA we inspire each other to drive creativity in the pursuit of new business and in search of the optimal solutions – going beyond the obvious.
Integrity
In ISA we act ethically, keeping our word and treating others both inside and outside the Company with fairness and respect.
Respect
In ISA we recognize our limitations and listen to the views of others. We seek to learn from others culture, opinions and skills in order to create value for all stakeholders.
Our Mission
To provide international sea & air transportation, logistics and allied services with legal compliance and custom clearance solutions those are reliable, sustainable, and cost effective and enable our customers to be satisfied/successful. Our mission is to simplify global trade by providing professional customs clearance, freight forwarding, logistics, and import/export solutions that deliver speed, transparency, compliance, and value. We strive to help businesses optimize their supply chains through innovative logistics strategies, industry expertise, and exceptional customer service while ensuring every shipment is handled with precision and care.
OUR VISION
Our vision is to streamline import and export cycle of our customers in hassle free, versatile, most efficiently and effectively byusing utmost technology and expertise. To become Pakistan’s most trusted and preferred logistics partner by setting new standards of excellence in customs clearance, freight forwarding, and international trade facilitation. We aim to drive business growth for our clients through dependable logistics solutions, advanced operational processes, and a commitment to continuous improvement.
MANAGEMENТ
upported by its offices and associates worldwide, ISAPL employs a team of professionals that follows up and follows through on each and every transaction we manage. With our Global Service Network we aim to be the most reliable Freight Forwarding, custom clearances and import/export Project Logistics Management in the market with an inspired, people-driven and dedicated approach to serving our valued customers.
WHY ISAPL?
Successful freight forwarding, custom clearances and import/export project logistics services in challenging markets require expertise, inside knowledge, and a reputation that businesses can trust. This is why ISAPL Logistics is the preferred choice of many companies in the region. Our in-depth knowledge of rules and regulation related to international trade, coupled with our regional and international service network makes ISAPL a leading service provider in the region.
Our Achievements & Strengths
3,000+ Shipments Cleared
Successfully managing customs clearance and freight forwarding operations across diverse industries, ensuring smooth cargo movement and regulatory compliance.
99.2% Success Rate
A proven track record of timely customs clearance and efficient logistics execution, minimizing delays and disruptions.
Karachi Port Expertise
Extensive operational knowledge of Karachi Port, Port Qasim, and Pakistan Customs procedures, enabling faster cargo processing and delivery.
Licensed Operations
Fully compliant and professionally managed logistics operations supported by industry knowledge, regulatory expertise, and established networks.
One-Stop Logistics Solutions
Fully compliant and professionally managed logistics operations supported by industry knowledge, regulatory expertise, and established networks.
Quality & Speed Focus
We prioritize operational excellence, ensuring every shipment receives the attention, accuracy, and urgency required to meet business objectives.
What Our Clients Say About ISAPL
Our clients trust us for reliable Customs Clearance and Freight Forwarding services delivered with professionalism and transparency. They appreciate our fast response time, clear communication, and in-depth knowledge of customs regulations. Many of our customers value our ability to handle complex shipments smoothly while ensuring timely delivery and cost control. Their continued trust and long-term partnerships reflect our commitment to quality service and customer satisfaction.
Frequently Asked Questions
Our FAQ section addresses common questions related to customs procedures, required documents, transit times, duties and taxes, and shipment tracking. It helps clients understand the import and export process clearly. We aim to provide transparency and quick answers to support informed decision-making. For detailed guidance, our experts are always available.
We serve a wide range of industries, including:
- Industrial Machinery
- Manufacturing
- Pharmaceuticals
- Engineering Goods
- Textile Industry
- Food & Beverage
- Oil & Gas
- Consumer Products
We serve a wide range of industries, including:
- Industrial Machinery
- Manufacturing
- Pharmaceuticals
- Engineering Goods
- Textile Industry
- Food & Beverage
- Oil & Gas
- Consumer Products
Yes. We provide complete import and export logistics solutions, including customs clearance, freight forwarding, cargo handling, transportation, and documentation services.
Freight forwarding is the coordination and management of cargo transportation from origin to destination through air, sea, road, or multimodal transport while handling logistics documentation and compliance requirements.
Common documents include:
- Commercial Invoice
- Packing List
- Bill of Lading or Air Waybill
- Import License (if applicable)
- Certificate of Origin
- Regulatory Certificates (where required)
The clearance timeline depends on cargo type, documentation accuracy, customs inspections, and regulatory requirements. Standard shipments can often be cleared within 1–3 working days when all documentation is complete.
Customs clearance services involve preparing and submitting documentation, calculating duties and taxes, obtaining regulatory approvals, and facilitating cargo release through customs authorities.
Common documents include a Bill of Lading, Commercial Invoice, Packing List, Import License, and Sales Tax Registration.
It usually takes 1–3 working days depending on cargo type, document accuracy, and customs workload.
Yes, ISAPL offers complete import and export logistics solutions including customs brokerage, freight forwarding, and warehousing.
Absolutely. We manage full logistics cycles — from pickup, customs clearance, shipping, to final delivery.
Speak With Expert
Our logistics specialists are available to provide free consultation and professional advice. We analyze your cargo requirements and recommend the most efficient shipping and clearance solutions. Whether you are importing, exporting, or managing complex shipments, our experts guide you at every step. Contact us to discuss your logistics needs with confidence.
0301-3347044
0332-2534876